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How to File a Claim After an Uber or Lyft Accident in Cleveland

Ridesharing services like Uber and Lyft have made getting around Cleveland more convenient. But when accidents happen, the process of filing a claim can feel overwhelming, especially when multiple parties and insurance policies are involved. Understanding the steps to take can help you protect your rights and seek the compensation you deserve.

Here’s a simple guide to filing a claim after an Uber or Lyft accident.

Step 1: Ensure Everyone’s Safety

Immediately after an accident:

  • Check for injuries and call 911 if medical attention is needed.
  • Move to a safe location if possible and wait for emergency services to arrive.

Step 2: Document the Accident Scene

Gathering evidence is critical for your claim. Be sure to:

  • Take photos of the vehicles, license plates, damages, and the surrounding scene.
  • Collect contact information from all parties involved, including the rideshare driver, other passengers, and witnesses.
  • Note the name of the rideshare company (Uber or Lyft) and details about your trip from the app.

Step 3: File a Police Report

A police report is an essential document for any car accident claim. Make sure you:

  • Provide accurate and detailed information to the responding officer.
  • Request a copy of the report for your records.

Step 4: Notify the Rideshare Company

Uber and Lyft require drivers and passengers to report accidents through their respective apps or customer support channels. Be sure to:

  • File a report promptly.
  • Provide accurate details about the accident but avoid admitting fault or speculating about what happened.

Step 5: Identify the Responsible Party

In Uber and Lyft accidents, liability can be complicated. Potential parties include:

  • The rideshare driver (if they were negligent)
  • Another driver involved in the collision
  • Uber or Lyft’s insurance coverage, which may apply depending on the driver’s status:
    • Offline: The driver’s personal insurance applies.
    • Available/Waiting for a Ride: Limited liability coverage from Uber or Lyft may apply.
    • En Route to Pick Up or During a Ride: Uber or Lyft’s $1 million liability policy typically covers damages.

Step 6: Contact Your Insurance Company

Notify your auto insurance provider about the accident, even if you weren’t driving. Your policy may provide coverage for medical bills or damages depending on the situation.

Step 7: Seek Legal Advice

Rideshare accidents often involve multiple insurance companies and complex liability issues. Having an experienced personal injury lawyer on your side can help you:

  • Determine who is responsible for your damages.
  • Navigate the claims process.
  • Maximize your compensation for medical expenses, lost wages, pain, and suffering.

Have You Recently Been in an Uber or Lyft Accident?

If you or a loved one has been involved in an Uber or Lyft accident in Cleveland, don’t face the legal process alone. Zaber Law specializes in personal injury cases, including rideshare accidents, and we’re here to help you every step of the way.

We offer free consultations to assess your case and answer any questions you may have. Our team understands the complexities of rideshare accident claims and will work to protect your rights and get you the compensation you deserve.

Contact Zaber Law Today

Your recovery and peace of mind are our top priorities. Call Zaber Law today or visit our website to schedule your free consultation. Let us handle the legal details so you can focus on healing and moving forward.

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